Literally the easiest company to work with! I have used them for 3 years now! Home infested moving in, not a problem after their treatment. I use them for quarterly service now. The staff are so incredibly kind and professional! It comes from the top! From the person receiving the call to schedule the appointment to the technician ... all are amazing and really try to help! Technician will call when 30 min away and spends as much time as needed for a thorough treatment! They know what they are talking about! Scheduled me the very same day of both times when I was in need of a service immediately! Could not give a higher recommendation!!!

UPDATE!!! Adjusting my 2 star rating to a 4 star. I was called within a few hours by Wendy, she took control of the conversation by providing answers to questions I had as well as not providing excuses. Wendy was solution driven and listened. This is why leadership matters SAVE YOUR TIME!! SKIP THIS COMPANY! READ review Sarah (customer service person that picked up the phone) stated pest inspection are free unless the property is on the market to be sold, at that point inspection are $120. Customer will get the same inspection but if the house is for sale it’s $120!!! When asked why, she stated I can only help you set the appointment. When asked to speak to a supervisor Sarah stated she is not available and I don’t know when she’ll be able to get back to you.

They were so easy to work with. They are doing a fantastic job. I would definitely recommend them. Each time I've called, a person actually answers the phone. What a concept!!

Not good👎. The guy was so late we had to cancel. Not sure about rescheduling. Probably not. No apologies & no call from Pinnacle👎. Zero on customer service.