Ryan preformed his service yesterday at our home. He mentioned that he treated the exterior of our home including brushing all cobwebs and hives from the exterior of the home. Keep in mind we have used this company for over a year and never seen any improvement. The pictures are less than 24 hours from his quarterly visit.

WOW. I don't think I've ever had worse service. We have an elm seed bug investigation in Portland. They came out quickly (during the one window I said I wasn't available) and the person who came had no idea what we were having done, did not know what the chemicals did, and complained that every house he had visited that week was a cluster. I did not have faith in the chemical treatment he provided and called the phone number again. I waited 30 minutes and the person I spoke with took detailed notes including my request for an experienced technician to return. She said someone would contact me same day or next day and I never heard back. I called a week later, another 30 minute wait, and was told someone would call me back. Two weeks later with no call back, I called them again, waited another 30 minutes, confirmed I was not charged and, after many extra holds, I was able to speak to a manager who cancelled my account. Meanwhile we have bugs all over our house still, including in my children's rooms. This a national company that doesn't value its customers. For what it's worth, the people who I spoke with on the phone were very nice and understanding. Stay far away from this company though.

We had our initial treatment for ants in our home on 9/15. Russell explained the services and provided an overview on what they provided. We explained our ant issues and he sprayed around the perimter of our home (inside and out) and left some ant baits for us. As Russell promised, the treatment + bait would take about two weeks and it did! The baits he left also worked much better than the Terra ones I've been using. Russell was fantastic from start to finish!

Micheal, is proffessional, to the point and diligent at his work. I trust him to always do the excellent job. If he cant be my tech then i pass the spointment till he can..good tech, a value to pointe's customer service.

Ryan was amazing, called me before/after, given my complex situation with mice/ants. Very thorough and easy to talk to!