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Reviews
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Customer Service, Price, Response time. All first class. Had them treat a colony of yellow jackets under my window sill. I was battling this colony for over 2 months and finally gave up when they started coming in my house. Pro-Kil came the day after I called them for help. Took the guy 15 minutes to wipe them. He said they'd linger for a day or two and he was right. Only took 2 days before I saw nothing left. Price was reasonable. Should've called them sooner. Retails products don't work. Just call Pro-Kil
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Ray was assigned to my house call to help remove ground insects. He also spent some time checking for signs of mice and termites. He took time to explain what and why. He did talk me into their quarterly prevention plan, and I was happy to do it. I am happy with the choice.I made by using them for the work. They are professional, reasonably priced, and a local company.
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Everyone from the technicians to the appointment managers are always so nice and knowledgeable. Treatments are fairly priced and very quick! We initially used ProKill to combat carpenter ants - it was so successful that we continue to use them seasonly for spiders and other insects. I can definitely tell a difference in our home after treatments. Well worth the money in my opinion!
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I have called this company on two occasions. Both times the service has not resulted in any elimination of bugs. The second time someone came out they said they could do a quarterly program and I agreed. 3 months later I get a bill but still have so many lady bugs and stink bugs in my home. When I call l, I am told that they charged me 3 months late for the past service and I was not on a quarterly program. They also said that I needed to get an interior service to take care of my problem. When I asked why that wasn’t done the first time they said it’s because I didn’t request it!? I had asked them what I needed to get done initially as they are the “professionals”. So all in all, they messed up the billing, didn’t help with my bug problem and said it was my fault for not asking for interior and because I couldn’t remember who I spoke to about the membership. They offered no resolution except to come out again for another fee. I do not recommend this company and will not be using them again in the future
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We had a superb experience. Jacob was 5 stars. He walked the property and asked questions about what we were having issues with and found the problem spots. He treated those spots along with the surrounding areas, Jacob arrived on time, was polite, knowledgeable and professional and we felt confident with what he was doing. We will call again if needed and highly recommend.