Really terrible service. Truly. Switched to them because I was sold on getting serviced monthly during the summer vs quarterly. These guys showed up once this summer, and we've had spiders and such that we never had with our previous provider. Tried to call their team multiple times, sat on hold forever each time, and disconnected whenever I tried to leave a voicemail. Looks like a classic skeleton company.

Didn't receive service for 2 months - I called numerous times and messaged my sales person, and emailed. They finally tried to schedule me in 2.5 months later, admitted to no service while still taking payment. Didn't offer to refund or offer a free service. Done. Do not recommend.

We have been with pure pest for the two years and they have always been amazing from start to finish. James came today and did my home he did an amazing job called me before he arrived to let me know he was on his way. Keep up the good work

You'll expect to discount this review, as it's a one star vs several 4 or 5 star reviews, but please don't ignore the main complaint. It's not with the service, it's with the company. The salespeople lie, straight up, and promise savings or billing in ways that are not accurate, and the "Office Manager" (whoever happens to be in the job that month, which switches nearly monthly) is trained to lie as well. It could take you until it's billed, which is way, way past the three-day cancellation clause to find out. I ended up paying about $250 MORE in pest control this year because of them and their promises to save me money by the way they bill and service the contract. Straight up lie. You might want to think I just don't understand contracts, misunderstood the "promises" or the like, but I assure you, I was just lied to and believed the salesman. Shame on me for that, but I trusted him. I could go on about how I'ma savvy contract reader, how they kept changing what they said, etc., but you might be tempted to side with the company, which I"M SURE will lie and change what was actually said, also you would get exhausted with the length and depth of what I've gone to just to get a straight answer. Just BE CAREFUL. Their contracts are written such that you can't even cancel the service after the contract runs out without paying at least one extra month. I WILL NEVER DO BUSINESS WITH THEM AGAIN. Pest control is competitive, and uncomplicated. You can do so much better with almost anybody.

We’ve used PURE for just about 2 years. Always happy with our service! The boys are always respectful. I love PURE because it’s clean and as a mom of boys and a pets we can be at peace knowing we don’t have to worry about them touching anything or chemicals getting on their outside toys! And bonus! We have hardly any bugs!!

Pure Pest is great. I hate spiders, wasps, mice, and other creepy crawling things and they keep them away so our family can play both inside and outside without worrying about the pests. They are best service for the best price. They listen to any concerns we have and address them quickly to keep our home pest free. Highly recommend!

Pure Pest has done an outstanding job of taking care of my home. They use pet and child friendly solutions that work!! I have had to call them to come back for some wasps in between treatments and they showed up the same day I called and took care of the problem. The technicians are always friendly and kind, and they always ask if there are any specific areas that need attention.

Multiple visits. Multiple call backs due to terrible service. Customer service is non existent. Spencer seems to think customers and their opinions dont matter. He's just there to answer the phone. Blows me away that companies treat consumers with such disregard.

Pure Pest Solutions does exceptional work! They send out a text a day or so before they come to service my property. I specify areas that are of concern to me. They listen! I appreciate their attention to detail, they identify the products they use. Outstanding!

Pure Pest Solutions keeps the bugs away so I don’t have to be bugged. 😊 they simplify things from their spraying to the billing. I recommend them to everyone.