I had an amazing experience with pure home pest control! From the moment I called, their customer service was friendly, knowledgeable, and quick to schedule an appointment. The technician arrived on time, explained the process thoroughly, and handled everything with professionalism. Within days, I noticed a huge improvement—no more pests! They even followed up to make sure everything was still going well. I truly appreciate their honesty, effectiveness, and attention to detail. Highly recommend if you’re looking for reliable, high-quality pest control!

I recently purchased a new home and this company had been servicing the property prior to my move in with the previous owner. I could tell how well they did and wanted to continue their services for the home. I am very happy with their treatments so far and amazing customer service!! Highly recommend!

PureHome has been wonderful since the get go. First encounter was a home solicitation. I was busy and told the guy I didn’t want to be sold on anything and he said something like, “I understand, do you mind if I leave a card for you in case you need service in the future?” Then he gave me the card and, shockingly, actually just walked away with a polite goodbye. A few months later I started seeing pests and remembered the respectful interaction. I called and talked to Drew and he continued the respect and professionalism. He took time to explain the process and the various treatment options and was genuinely concerned about finding what would work for me. I never felt like he was trying to trick me into some crazy contract or upsell on something I didn’t need. I wasn’t home when the treatment team came but my wife said both men where very friendly and got to work quickly and efficiently, answered her questions, and set expectations for pest activity in the first month. I don’t know if PestHome is the cheapest option or not but I know that, so far, I have not regretted giving them a call. Customer service like this is rare these days.

I’m giving two stars because in the past they did show up and spray. However, they charge $163 to spray approximately 20 feet consisting of two flowerbeds on either side of my porch and a wall next to my driveway.. For some reason I never heard or saw them the last time they were supposedly here and then charged my credit card. (When I know they’re here they have sprayed my garage and come in the backyard after I unlock the gate.) In any event I decided that I could not afford this service and asked them to terminate it. I then got an email from Drew Kaelin offering to come back out and spray and to reduce the cost to $119. When I sent an email thanking them but telling them I was firm in my decision they wrote an insulting email that I will now cut and paste into this review: “It's your responsibility to unlock the gate. We email 1 week before each visit and text you 3 days before each visit. That's your fault not ours. Good luck out there” (I have since been through my email and my text messages and I don’t have one after April 2025 and this incident occurred July 18, 2025)

Greg just came out and sprayed our house. He explained the whole procedure, and was even cautious of our dogs while he sprayed. I definitely recommend him for anyone wanting a good treatment on their house.

I am 100% impressed with PureHome! Greg did our first service today. He was super nice, professional, and very knowledgeable about the products and services. I love that this company answers the phone when I call, and Drew has also been very knowledgeable and gracious with rescheduling. They even have a natural product available for inside your home. I highly recommend this great team!