My home experienced a large amount of water damage early in July that was caused by another contractor working on the outside of my house. Jose Machado came out, assessed the damage, and turned around an estimate to the insurance company expeditiously. He was professional, explained everything, and was very nice. The Rainbow crew (Geovany, Gerson, and Alex) kept to their scheduled start date and worked full days the entire week to restore my finished basement. On the final day of repairs, Rainbow brought in another great crew (Elder, Andrea, and Jess) to finish my plumbing and clean the entire basement. Every crew member was thoughtful, wonderful to work with, and knew their stuff. Best of all, my basement looks fantastic and I now have a restoration company I can rely on! Thank you, Jose and Rainbow!

This is my second time using Rainbow Restoration of Owings Mills to assist with the unexpected (flooding issues) and I have to admit that they are very professional, have outstanding customer service, knowledgeable, reliable, dependable and the list goes on.....They even stepped in on my behalf whenever necessary and handled all other 3rd party involvement to get the job done. I placed my complete trust in this company and they have not let me down. I thank God for strategically allowing this company to literally fall into my lap. This company did not treat me like a customer, they treated me like family. Thank you (Mr. Jose/Management and all your staff) that has been involved in the restoration process, for making this such a wonderful Rainbow experience.

Erick came to my home on two occasions after a nasty flood in our basement. He made sure all fans were placed in the correct areas, set up the dehumidifier, and cut out all the ruined drywall. He returned a few days later and picked everything up and the basement was as dry as before the flooding. He is very kind and helpful! My daughter (5) is very talkative and curious and Erick even took the time to answer any crazy questions she had too! He was a pleasure to have in my home! Thank you so much Erick for all your help!!!

Review for Rainbow Restoration of Owings Mills ⭐⭐⭐⭐⭐ I recently had the opportunity to work with Rainbow Restoration of Owings Mills after experiencing a water main break just outside our house, which unfortunately led to significant water damage in our basement. I can't express how thankful I am for the outstanding service provided by Jose, Erik and his team. From the moment they arrived, Jose and his crew were courteous, professional, and accommodating. They took the time to assess the situation thoroughly and explained the restoration process clearly, which immediately put my mind at ease. One thing to note is that the drying equipment can be quite loud, but Erik made it a point to check in regularly on the drying progress. He was proactive in managing the equipment and worked diligently to remove it as soon as it was safe to do so, minimizing disruption. Overall, I highly recommend Rainbow Restoration of Owings Mills for any restoration needs. Their professionalism and commitment to customer satisfaction truly set them apart. Thank you, Jose, Erik and the entire team, for your exceptional service during a stressful time!

Great job!! it was wonderful to work with Rainbow Restoration. they saved the day when my water heater flooded my basement. would highly recommend! fast, efficient, and responsive!