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Reviews
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Always appreciate Rentokil’s friendly and professional service! Richard always asks how things have been since the last visit and addresses new concerns promptly. Our mice issue has been completely eradicated since hiring Rentokil! That’s money well spent if you ask us! We love the peace of mind this company has provided us!
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I contacted this company after moving into a new home and noticing a wasp nest on the deck. I shared a photo in advance and was quoted a price for the visit, which included a 30-day warranty, without being informed that the pricing was per nest. The technician removed the nest I pointed out, as well as another nearby, but didn’t inspect the rest of the deck. Later that same day, I discovered another nest in the same area and contacted the company. I was told the technician wouldn’t check for more nests unless explicitly asked, which seems unreasonable, especially since I had explained that we had just moved in and didn’t know what to expect. They refused to treat the additional nest under the warranty, claiming it was new and offering an additional charge of $ 125 plus tax. I found the service incomplete, the communication unclear, and the response dismissive. I wouldn’t recommend their service.
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We have been having mice in the ceiling of our trailer (Miramichi area). We called Rentokil and they very promptly came to assess the situation. Bait house were placed around pur trailer and within a week we noticed significantly less pitter patter in the ceiling. Follow ups were done, more poison placed in the bait houses and feedback was recieved on the progress. We are very pleased with their service and plan to use them for all future needs.
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I have worked with Recipe for over 20 years and Kayla is by far the BEST Rentokil service rep that I have ever dealt with. She is thorough and provides excellent follow up. Her customer service skills are also top notch!
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Always a great experience with Glen! He’s friendly, efficient and always lets us know exactly what he’s doing as part of his services. He recently came on an emergency call on a Saturday, outside of his normal working hours to get rid of a hornets nest on the screen of our skylight. I appreciated his doing this and provided us advice around staying away from whets he sprayed for the required amount of time. Thanks, Glen