Sheriff Wilkinsy however you say his name stated "call me on sunday and I'll get them for ya" I been calling since 6am because thats the time he gave me. Kept trying until now and he has yet to reach back out. I don't understand why say youre going to help and than fail us. Communication is what matters. Even an update would suffice. /:

The number for the non emergency line is not updated!!! It’s some poor man that keeps getting all these calls. Please update the number.

Phone calls go directly to voice mail. Refuse to pick up stray dog because they won't do "owner surrenders" and they're not Animal Control Services. The so-called "owner" found the stray and held onto it hoping the rightful owner would claim it. Very disappointed.

My car was reported stolen with my pet inside and found hours later. My passenger windows are taped with holes and it was a decent day, apparently at 9am in Seattle the inside of my car temped 109 degrees and 120 3 hours later. SUPPOSEDLY. Animal control took my pet into custody. I left multiple messages throughout the week and Officer McCaskle neglectfully responded to my messages with aid to retrieve my pet. Once when I finally got him on the phone two weeks after the incident he said he'd call me back with the information and never did until a month later at 1pm (while I was at work) stating I can pick up my dog before 4pm. I got the message late and called back the following day. And the days following that with no follow up. A week after this I call the main department for help with this and an officer Wilkinson stated my dog was taken to a rescue two days prior to this call, because I didn't fill out the paperwork necessary in a timely manner. When I was never even given the information to do so?! The last officer relayed lies from McCaskle, gave me the rescue name and said I can figure out their info on my own. With no other help. I left multiple voicemails every week to get my pet back and just received neglect and lies. Now Im at a loss of my family member because he was either too lazy to respond to my messages or ignorant to give him back to me. This is under review for a civil lawsuit.

They do not answer the phone, and call back is 4 days later. Voicemail only gave emergency number to call for all the services they were supposed to provide! But when I called emergency services -- also no answer -- but the voicemail makes it clear they will only respond to emergencies. This was 5 PM on a Thursday .. when the open hours posted here were 7 AM to 7 PM? I guess that needs updating.