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Reviews
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This is honestly one of the worst service I’ve received. I am very sure this is a scam. I called at first to just Asian few question and see if they were able to handle rodents. However, instead I was pressured multiple times with multiple different calls and texts to sign a yearly contract. I ended the call and spoke with a different representative the next day and they seem to be more efficient, they told me everything that was going to happen and helped me set an appointment for 8am-4pm the next day. He gave me his number and told me specifically it was his personal phone number and to reach out whenever I have questions, which I thought was really odd as the man I spoke to the day before had been texting me and calling using that number. The next day come and I am waiting for them to arrive, I receive no texts, no calls, no email. Nothing. I texted the man I spoke to yesterday, and he told me the truck broke down and he would not be able to come today, it was already 10am and no one came or even called to say anything until I asked. They pulled $99 from my account. I asked for a refund so I am waiting on that. I do not suggest anyone to call this place, it is extremely suspicious.
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Such kind and friendly customer service, he kindly explained what was done and went above and beyond. Thanks for such great service! The kids, dog, and I were sitting outside and he showed concern for us to go inside for about twenty minutes during the application, then, when finished, informed us of all that was completed and we were given the green light that we were safe to come back outside. We really appreciate the care and attention to detail and friendly customer service. Thank you!
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Jacob is very thorough and makes sure to check all spaces inside and outside our home. He always checks in to discuss any issues that we have and ones that he finds. He offers useful suggestions to achieve our desired results. He is our preferred technician. He keeps the critters out and that keeps my wife happy!
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This is a scam! Their address is literally a closet in a random building. I called them for a wasp removal and got a call center under a different name, Greenix. I was talking to the sales person and mentioned I liked that they were close by in Lakeville but he told me they are based out of Minneapolis. Not knowing much, the sales person convinced me to sign a $60/month contract for them to come out and take care of my problem. They had to come out every month because pheromones would keep the wasps coming. After I hung up and thought about it, I realized it was a huge red flag and called them back to cancel. But apparently 20 minutes after I talked to their sales rep, they were closed and I had to wait a few days to talk to someone. A couple of days later I finally got in touch with someone and cancelled my contract/appointment. The person I was talking to said that I was not even scheduled for an appointment. They tried to take my money, didn't schedule me for the appointment that I initially made. They rent out a closet as their location. I ended up going with someone else and they got rid of my wasps with no monthly follow up necessary.
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Very unpleasant experience. Paid over $500 for rodent control...used 1-2$ traps I could have gotten at the store and set myself. Did not do the full service that was discussed with the sales person. Difficult to communicate with...auto-scheduled appointments without consulting me. Rude technicians. Will never use again. Rove was bought out and/or merged with Greenix...Greenix is the company I worked with...worst experience.
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Hi Daniel, I just wanted to take a moment to personally thank you for the excellent service you provided at our home today. We were incredibly impressed with your thoroughness, professionalism, and attention to detail. From the liquid foundation treatment and the ant hill control, to the removal of all the exterior spider webs and the thoughtful inspection and upgrade of the rodent bait stations—you went above and beyond. Your explanations were clear, and it’s evident you take great pride in your work. We also appreciate the time you took to make sure every detail was covered before finishing up. Our home already looks better, and we’re confident that your treatments will make a big difference in keeping pests away. It’s rare to see this level of care and commitment in service these days, and we’re truly grateful. We’ll definitely be recommending you and Rove Pest Control to everyone we know. You’ve earned a 5-star review without question, and we’ll make sure that gets submitted as well. Thank you again, and God bless! Best regards, Matt n Kim