Smith's has always done an excellent job finding and eliminating my gopher problem. Joe is new at the company and did an excellent job locating gopher issues and setting traps. He also helped tailor my contract to meet my needs. I was very impressed and appreciated the help.

Mike from Smith’s Pest Management was terrific to work with. He was super flexible with our schedule and made everything easy. He found the rat issue right away, fixed the problem, and even helped us set up the right equipment to catch it. What I really appreciated was how patient and courteous he was — he explained everything clearly and made sure we understood what was going on. He also did a really thorough inspection so we felt confident the problem was handled. Definitely recommend Mike if you’re dealing with a pest issue!

We've had a fantastic experience with Smith's Pest Management. From the very beginning, Noemi, the sales manager, has been incredibly polite, professional, and responsive. She took the time to explain the process clearly. On the service side, TJ and Joe have been outstanding. They handle our property for burrowing rodents and have shown consistent responsiveness, promptness, and attention to detail. They always arrive on time, follow through with updates, and genuinely care about resolving the issue. It's refreshing to work with a team that combines professionalism with great customer service. Highly recommend Smith’s Pest Management, especially Noemi, TJ, and Joe.

They were easy to schedule, showed up on time, and offered good solutions to my pest problem. Pest control is not super cheap but when you work with a company like this - that gets results quickly - it's worth it. We would call them again 100%. Also wanted to mention they were very thorough and offered helpful advice for ways I could help my home. Just nice, knowledgeable people. Our rep was Mike Koon - would recommend him too!

Beto has been servicing our large property for many years. He is prompt and professional. Whether or not there are any issues, he communicates with the staff effectively. We appreciate all he does to help our apartment community. Highly recommend.

We used Smith's twice before with excellent results and we were satisfied. This time was the worst. An upfront cost of $209 just to have someone come out to review the property. We went with because of the past experience. The first appointment was completely missed. They had some excuse about their appointment system. The second appointment was almost as bad. I come home from work to meet the contractor but they called and said they had already been by we're on their way home. I insisted that they could not understand the issue without walking the job with me. Under protest he came back. Almost all the gopher activity was coming from our neighbor's yard. I had arranged permission from the neighbor to come into their yard for both appointments. After the walk through the inspector said that a couple of months of trapping should be enough. The proposal that was sent to us was very expensive and a year contact! I said that was enough, so we found another service. No upfront fee and way less per month and no annual contract. One month on and there is no new activity. So we will not be using Smith's ever again.