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I couldn’t be happier with the work Summit Environmental did on my home. I had been dealing with water intrusion, high humidity, and signs of mold in my crawlspace for quite some time. The team came in, assessed the situation thoroughly, and recommended a full encapsulation along with a sump pump installation. From start to finish, the crew was professional, knowledgeable, and incredibly friendly. Joseph was great, he answered all of my questions, explained every step of the process, and made sure I felt confident in the work being done. The crew worked efficiently, kept the area clean, and the finished encapsulation looks fantastic. Since the work was completed, my moisture problem has been completely resolved, no more damp smell, no more mold concerns, and my crawlspace is now clean, dry, and well-protected. Summit Environmental truly went above and beyond, and I would highly recommend them to anyone dealing with crawlspace moisture or mold issues.
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Firstly, would like to say that we used Summit last year to repair the foundation wall of our basement. They did an excellent job and were very efficient. So its unfortunate I have to leave this poor review for them. We decided to use them for termite treatement of our home, which dragged out to be a three week ordeal. The morning of our first appointment we were contacted and told we would have to cancel due to their technician called out sick. We were rescheduled later that same week. Technician came out, trenched around the outside house and drilled holes in our garage floor to insert poison (standard stuff). Halfway thru drilling the needed holes in the garage floor, the large drill bit gets stuck in our floor and cannot be removed. Technician tells me he is done with the exterior but will need to come back in a couple days to try and get the drill bit out of the floor. Meanwhile, the several holes he did manage to drill were left uncapped. He never advised when “a couple days” would be (date or time). Meanwhile, I am emailed an invoice bill to pay the remaning balance due. Uhhhh, ok, the work is not even done yet. So we called Summit front office and told them what was going on, they setup a return date for him. Second trip, technician is able to remove the drill bit, drills more holes in garage floor, adds more poison, says he’ll be back again “in a couple days” to finish capping the holes with concrete filler. This time, I asked him for a specific return date that we needed to ensure we would be home to allow access to our garage. Also, concrete dust and wet leftover poison left in the garage floor had to be cleaned and swept up. SMH. The front office calls and sets up yet another appointment date. Also, contents of our garage all pushed into middle of garage for three weeks to allow access to the interior peremiter of the walls and concrete floor area. When the technician dug the needed trench around the exterior of the home on the first trip, he just kicked the dirt clods back over into the trench he made. I had to get my work boots on and finished stepping on the ground and using a 10 lb ground tamper I had to mash the ground dirt back into place. I guess if a customer was disabled or elderly, they would be out of luck and just have huge dirt clods and unfinished dugout ground around their home. Day three, tech returned and gotta be the sloppiest job I’ve ever seen done filling concrete holes. Looks like he used some kind of epoxy, smeared all over the floor and majority of the holes not filled all the way. I will go get concrete filler and finish the job correctly. Long story, but wanted to detail my experience. I would NOT recommend Summit for termite services. I was very much unsatisfied with what dragged out for 3 weeks and $2200. Plenty of other termite services in Fredericksburg area I would attempt to utilize before ever calling Summit.
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So glad we found Summit to help take care of our groundhog problem! We discovered a burrow under our porch. William came out quickly to assess the situation. Gave us a solid plan and in less than a week the work was scheduled and completed. See photos including screen (cemented into ground), lattice over top and one way door which will be removed in a week. William was great through the whole process. Walked us through the steps, options and recommendations. Was responsive to texts throughout the project. Knew what he was talking about — he’s worked with a lot of groundhog issues (and other critters)! The crew that came out to do the work was fast and professional. Left everything clean and work was excellent. Thanks Summit!!
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Summit Environmental Solutions(SES) are the BEST. Professional, showed up on the agreed scheduled time. Some other companies had employees that showed up with estimates as if they were God themselves. NOT SES. From every phone call too the actually work, we're pleased with. Trust me. Go SES. If you go with a company representative that states they trained "EVERY PERSON in the Tri State area" RUN. GO SES
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I had the opportunity to work with Jason at Summit and I had to make sure to leave a positive review. He and his whole team have truly gone above and beyond. I have been living in my home for 10+ year and I know little to nothing about repair, maintenance, etc. something I'm working on!! For that reason, I do have a lot of questions and basic understanding that I need to better understand to really know what is going on in and around the home. Jason and his team members (when I call in) have been beyond patient with me. It is clear that they take pride in what they do and have great camaderie and respect for their organization. The degree of thoroughness missed with customer service patience. Just really stood out to me. Made it super easy to make a decision to work with them on our roof and repairs needs! I look forward to working with this group more in the future. 10x stars from this experience.