This place is a joke. $350 “flat rate” for inspection? any size? Whatever I saw good reviews - scheduled them to inspect a 1 bedroom apartment for bed bugs prior to move in. They call me multiple times to make sure my pets won’t be home etc, planned moving around this. They cancel 30 minutes before... Thanks for the waste of time and ensuring it’s too late to call anyone else to come out. Ugh Edit: yes I “ultimately declined the service” because it was not the service I was promised, it was a vacant & fully cleaned apartment. Extremely hard to find VISUAL evidence of bed bugs in that type of environment unless the infestation is severe. (I was very clear about the situation when I scheduled). My dog is very reactive so although I changed my work schedule I still took her to daycare - not that any of that is your fault but just like how you charge for the drive, respect that your customers invest their own time too for appointments like anybody does. I was also then told that it is their ONLY dog handler… so they offered what they could and I appreciate that, but ultimately understaffed, inconsiderate and don’t have the resources to run a reliable business right now

We were very pleased with the service provided. When we called the office, they were able to set up an appointment for the very next day. Julia, and her canine partner Apollo, conducted a very thorough inspection of our house, vehicle, and belongings. They were both extremely helpful and professional, and helped to put our minds at ease. Highly recommend!

Jesse and his whole crew are outstanding. They are always courteous and friendly. When I call for an inspection they always exceed my expectations for response, and do a great job inspecting. I am always confident that when they do not find something then there was nothing there. When they do find something they always make a point to show us what and where. The treatment team always does a good job. they are quiet and unobtrusive. They go about their job very efficiently. I know when they are done I will not have anymore issues in the rooms they treat.

I am in a business that occasionally has bed bug issues and have used SBBS exclusively to do inspections. They have also been extremely responsive in setting up the inspections, are always on time and are quick and efficient. We get a call from the inspector right away and can take action quickly. I have also had occasion to be present during a heat remediation. The techs are extremely efficient, know exactly what they are doing (even when they have to run the equipment up to a third floor apartment) and don't waste a minute of time (although the remediation does take a few hours). All the employees are friendly and helpful and best of all we have never had any repeat issues when they do the job. I would highly recommend you use their services if you want the job done right the first time!

We've used SBBS twice now, and could not be happier with their services. The first time we used them, I was thirty-nine weeks pregnant, when my husband and I suspected the bites I was getting all over my arms were from bed bugs. SBBS was able to schedule somebody to come out that very afternoon to inspect the house, and thanks to their dog, they were able to immediately identify where the bugs were living. They came out two days later with their equipment to heat treat the house. Jesse, our inspector, was also super knowledgeable. Based on his visual inspection of the bed bugs, he determined that they had probably been in the house since "late October, early November" (it was February when SBBS came out). This turned out to be incredibly accurate, as I had been on a business trip at exactly that time! The second time we used SBBS was because my two children had been waking up with some bug bites. While they didn't necessarily look like BB bites, anybody who's dealt with BBs before knows the lingering trauma... Once again, Jesse came out that very afternoon with his dog to inspect the house. After a very thorough inspection, he was able to put our minds to ease that these were not bed bug bites. Overall, SBBS has been extremely prompt, thorough, knowledgeable, and professional, and I recommend them to anybody dealing with the hell that are bed bugs.