We’ve struggled with a persistent mouse issue in our home for years, despite working with multiple pest control companies. None were able to resolve the problem, and we often dealt with missed appointments and incomplete inspections. That changed when Mike from Terminix arrived. His inspection was exceptionally thorough—both inside and outside the home—and he quickly identified a clear entry point that previous companies had overlooked. Mike developed a comprehensive treatment plan that included sanitizing affected areas, sealing all entry points, and strategically placing bait stations. The service was scheduled promptly for the next day. The technician arrived on time, was professional, and completed all tasks as outlined. My wife and I are extremely satisfied with Terminix. It’s only been two days since the treatment, but we haven’t seen or heard a single mouse. We’re optimistic that we’re finally on the path to a pest-free home.

Thank you, Mr. Ira Colter, Mr. Michael Gunther, and Terminix for your prompt response and resolution to our carpenter bee problem! The bees annoyed family, friends, and guests alike. They have returned each year for years and we just couldn't control them. Enough is enough. We finally called Terminix! Mr. Colter arrived the same day for inspection and an estimate. He took time to explain why the bees were at our home and stated that Michael Gunther was top notch snd could take care of our situation. We scheduled Mr. Gunther to arrive 3 days later, which he did. What a knowledgeable, professional, kind, and courteous young man! When he explained the life of the carpenter bees and played with them, it was as though he knew them intimately. Although he's a pest controller, he seems to have a great respect for nature's creatures. He answered all of our questions and concerns and he walked around the perimeter of our home where we regularly see the bees. He informed us of his plan of action, to which we agreed. After his treatment, there was a noticeable change in the behavior of the bees. Two hours later, there was one bee hovering at the front of the house. The next morning, there were no bees in sight, even at the two rear locations of our home! We have been with Terminix for 25 years and have had both good and not-so-good experiences. However, this situation was planned and executed with perfection! Mr. Colter and the wonderful Mr. Gunther have renewed our faith in Terminix, which we highly recommend!

Sean my technician really took care of our problem promptly and efficiently. He really took the time to listen to our concerns, and help wherever we had the issues at. He even took care of our issues outside as well. Since signing up with terminix and having Sean as our tech our problem has really gotten under control. Terminix you have the best technician out there Sean!! I will definitely be continuing my service with Terminix. I really love the professionalism that Terminix exhibits. A text before the technician comes, a phone call before the tech comes to let us know he is on his way. When starting the service the first time Terminix sends the photo of who is coming to your home and their pic too. Along with their license number i really love that and makes me feel safe and secure so i can know who is coming to our home. Thanks Terminix

Initially I liked this company seemed straight forward proposal and I was going to use them over ORKIN, but that was the extent of the good... I do not recommend this company. Poor communication and trying to trap me just like they trap their rodents. Ira Cutler created a proposal for treatment that the technicians were not able to actually do. They wasted days of my time saying they were going to come out and complete the job only to reschedule without even letting me know. I would call the day of and say anyone one their way and they would say oh it was rescheduled, gee thanks for letting me know. In the end WE decided to cancel my contract because Terminix couldn't actually fulfill the work they said they could do, but since I am told they had put bait stations in the ground they say I have to continue paying for a year even though the first month I saw a charge I called and said why are you still charging me we agreed to cancel this contract. They said because the bait stations are in the ground so I said ok go take them out and they did yet here I am still getting charged for services they did not complete. I do not think they have ever been to my house since that day they failed to get anything done. I've called several times to try and get this remedied but the customer service says " branch manager" denied the request and I am not allowed to speak with the branch manager.. And again fail to communicate, no one has ever told me the request was denied. So please make sure Ira knows what he is doing when he gives you a proposal so the company does not try to stick you like they are trying to stick me. ZERO STARS

I have termite protection and mosquito/insect protection for my house. Thanks to the amazing Charles Lewis, who comes monthly to spray for bugs and mosquitos, I can now sit out on my patio and hang clothes out in the yard without being stung by hordes of mosquitos. I have tried lots of homemade mosquito repellants in the past, and none of them has ever worked as well as Charles with his stupendous spraying equipment. I have not detected any termite infestations either since the treatments were installed in March. Thanks Terminix for giving me peace of mind that my house and yard are protected by your quality products!

The worst company ever! I called to see about bug control and they was supposed to come and check for consultation. However one of the agents Greg did not want to come because my home is rental place and it needs to be approve by compnay rental management. I only needed them to check before I figure out the management first per their website policy. They keep giving me the run around. Please do not book with these people.