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Reviews
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Wish could give 0 star for this office. I called corporate for a one time service to treat the nest of wasp I had in one of my properties. Their technician Albert came out and started to break open the nest then spray some light dust and left. Next day, the wasps came back and multiplied. Called back on multiple occasions to have them retreat the area within the 30 day satisfactory period. I was placed on the schedule 3 times but never showed up. Called corporate to request for a refund but was informed that the branch manager refused to pay back. They committed a robbery and will take legal action to get my money back. Please take your business somewhere else. I called Vikings who came out and instead of breaking the nest they sprayed dust and kept it in tact. Next morning wasps were gone. They also came back again free charge to remove the nest. I will serve them with a letter to sue and will take you to civil court if you don't contact me to resolve this matter at the earliest.
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Derek is excellent and the reason we have been long time clients. he is always on time and very friendly and does a very good job. He keeps us up-to-date on everything we need to know about our pest control. Would highly recommend!
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Derek has an excellent professional job for many years. We are very grateful to have such a knowledgeable person whom we trust. He genuinely cares about his customers.
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Just got finished with my annual inspection. Bryant did a wonderful job. Very professional and friendly. We chatted for a few minutes while we waited for the severe thunder storm to pass over. He answered any questions I had without hesitation. I would highly recommend him!
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Terminix quarterly service inspection received recently was above and beyond! Our experience with our assigned skilled service technician, Derrick, is extremely professional and he spent a considerable amount of time communicating with family and checking out things we were asking about this past visit. He is reliable and has provided effective pest control services. Having Terminix service (both annual termite inspections and quarterly pest control inspection contracts), for over 25 years, we have been pleased with the quality services he delivers. Derrick is very thorough, he provides advance notice of inspection service appointments (works with us if scheduling issues arise), and he makes himself readily available to address any specific "bug" issues that might arise. The personal interaction with our friendly technician, Derrick, makes for a positive experience with easily communicating with him regarding "pest" control issues that may come up in between quarterly inspections, providing a process for identification and providing quick resolving/necessary actions During inspections, Derrick takes time to listen and answer questions and concerns when servicing residence. He has also provided solutions with the Terminix dehumidifier matter and has made himself available for providing solutions. When there are signs of mice, he provides the necessary "tools" to rid of them and performs extra treatments if needed in between scheduled treatments. Because of Derrick's overall knowledge and providing great service, his efforts toward providing services to maintain a pest-free home is greatly appreciated.
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First of all, we would not be with Terminix if it wasn't for Derek! We had issues from the beginning that were resolved only with Derek's intervention! He went above and way way beyond what anyone else failed to do!!! Derek's service and attention to detail is why we're with Terminix! He shows up when he is suppose to, answers all questions, he's courteous and very friendly!!! Even though Derek had nothing to do with the billing issues we've had, he also took care of those issues! If Derek doesn't continue our 3 month inspections we would not stay with Terminix!! Plain and simple!! So, thank you Derek for service we appreciate you!!!!!
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Bryant stopped by our house today. He was on time, knowledgeable in all the services we needed today and he was very professional. He repaired 5 different locations where my gutter guards had slipped down. He needed longer sheet screws in a couple locations and had the supply on hand. After that, he treated our large yard for moles and then asked if there was anything else we needed today. He is a good hard working young man and I will look forward to working with him again in the future. Gregg Foltz
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Derrick was a very pleasant man and extremely willing to help. He helped us know what to do to clean and change our furnace filter. I asked if he knew anybody that could check for something in our attic. He called and someone will be here in about 1 hr. You all have helped me with things I have not dealt with before. Thank you Derrick. Sandy Barnard
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We had a new pest technician Derek Hayden stop by our facility today. He was very nice, professional, and thorough and knowledgeable. We appreciated his patience in explaining what he was doing.
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Had a new technician for our job site today. He was very personable, kind and informative. Derrick Hayden was great and hope to have him come back.
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Bryant always has top notch service! Does a great job explaining things and is very detailed in what he does. Has been flexible with me when I needed to reschedule last minute. Is friendly and professional. Give that guy a raise!