New customer. I will update if necessary. I changed providers because of a total lack of professionalism from their competitor. Devin and the crew from Terminix have already shown a very positive attitude as indicated by the 5-Stars.

terminex was very helpful we got yard treated for fleas so our dogs would be happy and they came out and explained everything All my questions was answered thanks terminex for a great job Daniel was very helpful he did a great job give them all 5stars

Right now it is average at best and that is being generous. I'm one does not like to write poor reviews. However I must state that there is a lot of room for improvement. I just started service and two out of the three times they were hours late due to scheduling issues. Each time they forgot to bait one or all of the traps, and when you call customer service it's hard to reach anyone. On a positive note, the guy they have assigned to my area now has one of the best personalities. He is very personable. Working with him (Aaron) has kept me from cancelling my contract. I am hoping that the issues will resolve soon. I really like Aaron and hope to have him continue to come around. Update: The general manager reached out to me. I really appreciate that. It seems as if we are on a path to resolution.

Had the chance to meet Bobby and Ryan today. They stopped by here and they were very helpful and friendly. Gave instant suggestions for a quick relief to our problem.

Tech #1380 Terminix was well represented by Aiden and he took the time to explain what he was doing to eliminate our termites and showed me how even the outside was protected now from any new infestations. We were so happy with the job he did and how respectful he was on a brutally hot day. Definitely a five star representative.

Very pleasant experience this morning , he was very polite and answered any questions I had

Just an update and shoutout to our phenomenal tech Antonio Tubbs. He takes wonderful care of our property and has a very professional and friendly demeanor. Thank you for your assistance. (This post was from the past.) Had the chance to meet Bobby and Ryan today. They stopped by here and they were very helpful and friendly. Gave instant suggestions for a quick relief to our problem.