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Reviews
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Pro: the customer service is very friendly. Con: I had both an indoor and outdoor treatment done (cost several hundred dollars) and have more bugs inside than before. I’ve reached out to the company re this and have not heard back yet about a resolution. Will update if and when I do. Perhaps ask what formulas they use and opt for a provider offering something else. Update: their solution was to try/purchase a second treatment. Will be the second within 30 days, hope it helps.
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Such a positive experience from beginning to end. Ralph was wonderful. Professional for sure but also so friendly. Took care of my wasp issue and also gave my son some life advice! I would recommend this company to anyone.
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I just want to say how wonderful it has been using your services! Karen just left our property. She has been to both our old house and our new house for yellow jackets. She is such a kind person. I will continue to use your services and recommend it to anyone who needs it. Thank you so much for dealing with our bees! I’m a chicken and won’t go near them!
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I had an excellent experience with.The Bug Guy. Ralph was the technician who came out, and he was fantastic. He was on time, clearly explained the issue and his plan to solve it, and was very thorough. The pests are gone, and I appreciate his professionalism and attention to detail. Great service!"
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Our first service with Ralph from The Bug Guy was excellent. He was on time, got right to work, and finished well before we expected. I want to note the great customer service we had prior to the first appointment as well. Every phone contact was professional, very pleasant, and full of helpful information. Excellent service overall.
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Cathy and Jean were wonderful to deal with when setting up my appointment — friendly, helpful, and efficient. Ralph, as always, goes above and beyond with his professionalism, expertise, and kind nature. His professionalism, expertise, and kindness are truly unmatched. It’s clear he genuinely cares about his clients and takes great pride in his work. Highly recommend The Bug Guy!