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Reviews
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I couldn't ask for a better experience! Mr. Beckham (The Coordinator/Inspector) came out, did an outstanding job, explained and answered all my 100s of questions and maintained a true professional throughout the visit. An hour later, Mr. Cordova came out and provided the service. He explained everything he was about to do, then explained it while he conducted the service, and would always stop and explain if I had a question. Both members of this team had incredible customer service and I am most definitely a satisfied customer.
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I am very pleased with Truly Nolen and our specialists Rodney. He is very thorough and knowledgeable. Our home had a scorpions nest and we would see scorpions of all sizes. We no longer have that issue and if we see a scorpion it's dying or already dead.
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I enjoyed meeting Rod and the "new guy." They both appear to be attentive and understanding of my needs and expectations. I am happy with the service that they have provided (and likely will continue).
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They were very professional, thorough, and respectful. I was very impressed and am glad I signed up for regular service.
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Sam and Charles have been excellent during this very stressful time. They were very thorough, friendly and understanding about my “freak out” regarding our sudden BB appearance. They have been out twice and each time assured us the situation was getting under control and also explained the process of dealing with BB. We are happy to say that Truley Nolan now handles all our pest control needs with the yearly program they offer. Very reasonably priced and we feel good they are only a phone call away.
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Do not recommend! I set up two appointments. No one came. The first appointment was set at 1:30am not pm, but i was told they would be at my house between 1pm and 3pm. No one showed up. Called them and they said it had been scheduled for 1:30 am. So I rescheduled for the next Monday between 11am and 1pm again No one showed up. Called them again and they said I was next on the list that day with Michael and that they would call him and find out where he was. They told me they left him a voicemail to call me. Waited another two hours, but still no call or visit. So I called and told you to cancel it because you obviously do not want my business. Thats fine I took my business elsewhere. Maybe next time something like this happens you do a fallow up with the customer and see if anyone has shown up. I took two different days off of work for this! DO NOT RECOMMEND