5/5 stars!! This whole company has been nothing short of amazing! Today I had an incident in my house and called very upset. A technician was at my house within 5mins. I know this might not be the case all the time but they have always been able to help us very quickly. All the technicians have been very professional and informative. I would highly recommend their yearly plan! It has always been so worth it for us! Great for new home owners especially!! Thank you Waltham Pest Services!!

Very professional. Everyone I talked to was kind and informative. Setting the appointment up was quick and easy. They arrived the next day. When at my house the tech was very polite and respectful of me and my home. He did a thorough inspection, he kept me informed through everything. This company is amazing. You will get treated with respect and as if you were a friend. I am very happy employees and company. Great experience I am thankful that I called them.

Moving into our new apartment we were a little blindsided and found to have some pest issues. The first person we had from Waltham told us we had Pennsylvania carpenter ants which in the back of my head knew was most likely a lie but gave him the benefit of the doubt. He said he would come back to inspect but not much was done after (could of been the fault of the apartment management here, who knows). Once we got new apartment management we had more frequent visits from Waltham more specifically Katelyn B. I have to say she was AWESOME! She was honest which was very much appreciated because no one likes being lied to. She was truthful and told us the extent of the issue and that multiple treatments were needed. She told us the issue and what steps would be taken to resolve the issue and she followed through. Simple. She also gave some advice on what not to do to aggravate the situation and to keep us informed, which was also nice. I can’t say enough good things about her. She is the epitome of great, not just good, customer service. Exceptional. Thank you Kate!

Had a mouse (or mice?) in the ceiling of our bedroom. I chose Waltham because they were the only one that happened to have availability late the same day. I was very impressed with Katelyn (so.?). She was very knowledgeable and friendly and spent about 60-90 minutes treating every problem spot and potential entry point. I found the annual service contract to be a good deal and it’s nice to know we’ll be protected against other critters and bugs around the house.

I have been with Waltham for many years and have always been most pleased with their services. I cannot say enough good things about the technician who services the property (Craig Burke), he is always on time and does a thorough inspection. If there is a problem in between inspections it is fixed as quickly as possible. Truly a business concerned with the clients satisfaction.