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Reviews
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Great experience. Albert has serviced our home since 2006. Over all of those years, Albert has been outstanding. His focus has always been customer satisfaction; customer first. It’s a shame that your evolving management philosophy is forcing quality employees (Albert and others) to leave your company.
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We use this company at the apartment community I help manage. Manny, our technician is always punctual, courteous and knowledgeable. Wouldn't think of using anyone else for pest control here!
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I have had a Terrible experience with Western Exterminator in San Diego. After multiple appointments being scheduled i have had multiple no shows. Customer service has been contacted multiple times and after weeks of expecting some sort of contact I still have received nothing! I highly recommend to find a more responsive and helpful company to work with.
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My business, Expo Fresh LLC, has been a long time customer of Western Exterminator for many years. I've had several technicians assigned to my property but my current technician, Albert, has by far been my favorite. His attention to detail in his work and his professionalism is just unmatched. I recently had an audit at my property and had a last minute request. Albert was there for me immediately and made sure everything was in pristine condition for my audit. He truly cares for his customers. That kind of dedication to customer service cannot be taught, it is who he is. Thank you, Western Exterminator, for your consistency in excellent service.
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Albert is prompt, informative, and flexible. He has been providing excellent service to my home for a little over two years now. I always feel safe and confident knowing he’s taking care of it. Recently, we noticed some spiders and other insects, and Albert responded with great attention to detail. He thoroughly explained the situation, pointed out potential hotspots, and gave clear guidance on what I could do to help prevent future issues. He also takes the safety of my family and children seriously, always explaining after-care instructions and what to expect during each season. His professionalism and dedication to his work continue to impress me. We thank you for all that you do Albert. Asmara Quinn
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Our tech always calls a day in advance so we know to unlock gates. He's good with our dogs. Respectful of property and thorough.
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I had 2 services done at the same time. An inspection by Lamont went very well. Great guy, very knowledgeable and personable. No issues found. Next service was a treatment for ants. Ray is very pleasant, and again very knowledgeable about critters and how to get rid of them. We can always count on him to do a great service for us. I wasn’t aware our service included eliminating spider webs and as long as he’s been doing our service my abundant spider webs are disappearing. Thank you