This company visited in July to exterminate yellow jackets at a cost of approximately $300.00. I was satisfied with the price and outcome. I asked them out again in September to address ants and yellow jackets and received a bill for nearly $600.00 without prior notification of the price and for a 15 minute visit. I thought I had found a company I could trust for this service. But they have been unwilling to adjust their price to a more reasonable level. I recommend that you locate a company that is more client friendly. I like to develop long term relationships with our vendors. Can't do it if they are charging unreasonably and without prior notification.

I’ve been loyal to Willard’s ever since they neutralized a huge yellow jacket nest in our bedroom wall, at the height of the pandemic. They’ve been out a few times since then to take out nests in our backyard. We’ve been happy with the results every time.

Extremely disappointing experience with this company. Henry’s communication has been sub-par and at times unprofessional. Instead of replying to multiple emailed questions, he cold-called me early in the morning to ask if I had checked the traps for him. When I told him the raccoons were in someone’s crawlspace, his response was essentially, “That’s too bad,” and said he wouldn’t do anything about it. I asked twice what his plan was for dealing with raccoons that were ignoring the traps, and both times he completely dodged the question. I wouldn’t recommend this company to anyone looking for reliable or professional pest control services.

Willard’s is the most excellent pest control agency I have ever used. They are doing a clean Crawl now and are doing a wonderful job! My crawl space is low but not super low but they are installing a sump pump and new insulation plus vapor Barrier. I am so leased with their work.

I called twice in two weeks, trying to get a quote and work done to clear our new Cle Elum cabin from pests and have yet to hear back. Very disappointing. Went with Prosite instead who did a fantastic job and great guys to work with.

I called a couple of pest control companies to help with a wasp situation. I decided to go with Willard’s as they seemed to be the most no fuss, no upselling tactics, no ridiculous charges just for showing up type of a company. Jason was great on the phone. Brent came out the next day. Thorough assessment was completed and the situation was explained to me. Bottom line is that these guys were straightforward, honest, and didn’t charge for a service that would have been futile in the end. Will certainly contact again for any future needs.