I couldn’t be happier with the service I’ve received from Wise/Chem Pest Control. From the very beginning, their customer service has been absolutely amazing. The office staff is friendly, responsive, and always goes above and beyond to make scheduling easy and convenient. The technicians are just as impressive—professional, knowledgeable, and incredibly thorough. They take the time to explain everything they’re doing and are always respectful of my home and property. I truly feel like they care about solving any pest issues, and I always feel confident after a visit. It’s rare to find a company where both the office and field teams are equally outstanding, but this one really sets the bar high. I absolutely love this company and wouldn’t trust anyone else for my pest control needs. Highly recommend!

Wise Chem Pest Control is The Best! Professional, courteous, knowledgeable and friendly are words that come to mind. I have their annual service, termite service and now have add rodent control. The office is quick to respond to any issues and my tech, Hayden is Amazing! He makes sure to answer all my questions, explains everything, and takes extra care to make sure my animals are safe during and after treatments. I could not enjoy my “country” lifestyle without him! Thank you to the entire team, y’all are amazing people and a delight to have you take care of my home and property.

If I could leave zero stars, I would. The one star is for the technicians, who were both awesome actually. No complaints. I would be very careful using Wise-Chem pest control. Nothing but a nightmare. Our actual technicians were great but the office is crooked and terrible. I had used Wise-Chem before at a previous address during my last marriage. I had payed in cash the first time at the new house when the tech came out and explained I was divorced but needing service at a new address with the new hubs. When Briana from the office started calling me to put a card on file for another payment in less than a month, it didn’t match what I remember the technician telling me so I asked for a call from a supervisor and told her I wanted to speak to one before putting a card on file. They called me probably 10 more times for a card to put on file and still no call from a supervisor. The next call I got was from the sheriffs department. They literally charged my ex husbands old card from a previous account after I didn’t give them a card and then told my ex husband that I authorized it after two years of being divorced and ended in a police report for theft. She then told me she never told him that, it was just a mistake in billing. Which I recorded. The police called her after I explained what I thought happened and she admitted to the police she told my ex that I did it on purpose. Which the detective recorded. I recorded every call since the initial confrontation but she keeps lying to me saying she didn’t say that to the detective either and that it was my ex husband’s “miscommunication” now. She told me their recordings had been sent to the detective, which they weren’t. I’ve been waiting on a call from a supervisor for 3 weeks. No supervisor has ever called me and it has been nothing but lie after lie to cover her own butt. Finally I got a call from Briana today after I called this morning and left another message for a supervisor, and now she is claiming to be the office manager all of a sudden and stated that “I will have to deal with her.” Zero accountability, zero attempts at making it right. The police dismissed the case instantly because I had the forethought to record it all when I confronted Briana and the detectives call was recorded. Watch your bank accounts and just do yourself a favor and look elsewhere for services. I don’t leave bad reviews. Ever. Accountability and a call back would have been the LEAST that could have been done to avoid this experience. I have all the documentation. Do better.

We found these guys when we first arrived in Granbury 2021. They have been great! Dependable, knowledgeable and very responsive. We have folks coming by weekly asking us to change companies and offering the best deals but not happening!

I have used Wise Chem Safe for over 10 years. They have always been honest, dependable, efficient and they have great customer service. Every technician that I've had has been polite, informative, courteous and respectful of my home. Their services are pet friendly which is important to me and I will never use another company. If you need pest control of any kind I highly recommend them.